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Federal Government Account Manager

SumTotal Systems (Remote)
United States

The Account Manager position is a quota bearing sales rep responsible for proactively maintaining existing Agency accounts and acquiring new business within the Federal Government. The Account Manager will uncover and close sales opportunities for additional SumTotal products and services. This position also contributes significantly to ensuring ongoing customer satisfaction and retention.


• Drive new bookings and customer satisfaction by proactively calling into the customer base and within the assigned territory to:
• Position and sell additional products and services
• Find new sales opportunities
• Determine the level of satisfaction with our products and services; Coordinate with internal resources to ensure prompt resolution of open issues
• Inform the customer of upcoming events and product releases
• Drive new business by prospecting within targeted prospect accounts in the geography, understanding their needs, and delivering the value proposition for SumTotal products and services
• Responsible for SaaS and on-premise software sales
• Highly incented to deliver high margin and long term contracted partnerships


• Understanding of different contracting vehicles (i.e. GSA, IDIQ)
• Knowledge of SaaS model
• Salesforce.com experience
• Demonstrate and maintain an understanding of the e- learning industry, in-depth product and service knowledge, and be proficient at providing product demos, answering customer and prospect questions about the company’s products, including feature sets, functionality and pricing.
• Responsible for revenue attainment and territory growth and development.
• Develop sales strategies and Territory plans.


SumTotal Systems (Remote)
United States